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AI SEARCH & KNOWLEDGE MANAGEMENT

Every answer your company knows, findable in seconds.

Your company's knowledge is scattered across drives, wikis, email, and ERPs — and keyword search can't find what's phrased differently than it was filed. Dezvo builds AI search and knowledge management systems that understand meaning: semantic search over every source, permission-aware results, and answers with citations instead of ten blue links.

See Our Work
Search stack
  • Semantic + keyword hybrid search
  • Pinecone / pgvector / Weaviate
  • Permission-aware retrieval
  • Connectors: Drive, Notion, Slack, ERP
  • Answers with source citations
WHAT IS AI-POWERED SEARCH?

Search by meaning, not matching words.

AI-powered enterprise search converts your documents into embeddings — numerical representations of meaning — so a query like “refund rules for damaged goods” finds the policy titled “Return & Compensation Guidelines” even though they share no keywords. Combined with an LLM, it returns a direct answer with citations to the source documents.

Production systems layer three techniques: vector search for meaning, keyword (BM25) search for exact terms like SKUs and codes, and reranking to order the merged results. Add permission filtering — people only see what they're allowed to — and you have knowledge management people actually use.

CAPABILITIES

The four layers of a knowledge system.

Semantic & vector search

Embedding-based retrieval over documents, tickets, and wikis — tuned chunking, domain-adapted embeddings, and reranking for precision.

Hybrid search

Vector search for meaning plus BM25 for exact matches — part numbers, invoice IDs, legal clauses — merged and reranked. Neither alone is enough.

Knowledge graphs

Entities and relationships extracted from your content — people, products, projects — powering Graph RAG for questions plain retrieval can't answer.

Document intelligence

OCR, layout parsing, and table extraction so PDFs, scans, and spreadsheets become searchable knowledge instead of dead files.

FAQ

Common questions, answered.

If your question isn't here, message us — usually same-day reply.

Keyword search matches the words in your query; semantic search matches the meaning. “Laptop won't turn on” and “computer fails to boot” share no keywords but mean the same thing — semantic search connects them. Production systems use both (hybrid search), because exact identifiers like SKUs still need keyword matching.

Google Drive, SharePoint, Notion, Confluence, Slack, email archives, databases, ERPs (SAP, Tally), CRMs, and internal file stores — via native connectors or custom pipelines. Sources sync incrementally, so the index stays current without re-processing everything.

Permission-aware retrieval: every document carries its access control list into the index, and results are filtered by the querying user's identity (via your SSO) before anything reaches the LLM. People can't get answers derived from documents they couldn't open directly.

A single-source pilot (say, your policy docs or product catalog) ships in 2-4 weeks with measurable retrieval accuracy. Full multi-source deployments with SSO, permissions, and knowledge-graph layers run 8-14 weeks. We benchmark retrieval quality on your real queries before rollout.
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