Shipping the AI feature was the easy half. Now the bill is climbing, latency spikes at peak, a model deprecation is scheduled, and nobody can say whether last week's prompt change made answers better or worse. LLMOps is the discipline that answers those questions — and Dezvo runs it as a service.
LLMOps is the operational practice of running LLM-powered features in production: versioning prompts and models like code, tracing every request, evaluating quality continuously, controlling token spend, and securing the system against prompt injection and abuse. It's DevOps plus the things that make LLMs different — non-determinism, per-call costs, and quality that drifts silently.
Without it, teams discover problems from customer complaints and invoice shock. With it, a prompt change that hurts accuracy fails an eval gate before deploy, a cost spike pages someone the hour it starts, and a model deprecation is a planned migration instead of an outage.
Prompts, models, and configs versioned in git with eval gates in CI — changes roll out gradually and roll back instantly. Model upgrades become routine.
Full request tracing (Langfuse or equivalent): latency, token counts, error rates, and quality signals per feature — with alerting, not just dashboards.
Per-feature and per-tenant cost attribution, model routing, prompt and semantic caching, and budgets with alerts. Typical result: 40-70% off the monthly bill.
Prompt-injection monitoring, PII redaction verification, rate limiting, abuse detection, and audit logs — run continuously, not audited annually.